Frequently Asked Questions
Quick answers to the most common questions—what to expect, how to prepare, and how to choose the right session.
Appointments & Scheduling
A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice result in forfeiture of 50% of the service price (deposit). This applies regardless of reason, as the reserved time cannot be rebooked on short notice.
Yes. A deposit may be required to reserve your appointment, especially for longer sessions or new clients. Deposits help ensure scheduled time is respected and are applied toward your session when you arrive.
Appointments begin and end at the scheduled time and cannot be extended to accommodate late arrivals. Your session may be shortened to stay on schedule. A deposit is required to secure appointments and may be required again after a late cancellation or no-show.
Session frequency depends on your goals. Some clients come in monthly for maintenance, while others benefit from more frequent sessions during periods of high stress, recovery, or training. I’m happy to help you decide what makes sense for you.
Your Session Experience
During your massage, you’re encouraged to communicate openly. You can request adjustments to pressure, positioning, temperature, music, or focus areas at any time. The session is collaborative, and your comfort always comes first.
Massage can occasionally bring up emotional responses; if that happens, you’re free to express what you’re feeling, request privacy, or end the session early. You remain in control of your experience at all times.
Proper draping is maintained at all times to protect your privacy and comfort. Only the area being actively worked on will be uncovered, and I’ll always communicate before moving to a new area. Work near sensitive areas such as the hips or low back is performed only with consent and can be done through draping if preferred.
Any violation of professional boundaries will result in the immediate termination of the session, and the full session fee will still apply.
Services & Techniques
I do not diagnose medical conditions, prescribe medications, or perform medical treatments. If something appears outside the scope of massage therapy, I may recommend that you consult a qualified healthcare provider before continuing care.
You can learn more about the specific techniques used during sessions on the Techniques page.